Privacy Policy

Welcome to www.clubsaltie.com

We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how Lucky Threads ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Account Information: Username, password, and order history.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
  • Cookies: Small files that help us enhance your browsing experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders.
  • To provide customer support during our working hours (Monday to Saturday, 10:00 AM - 6:00 PM IST).
  • To send updates, promotional offers, and transactional emails.
  • To improve website functionality and customer experience.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: To facilitate payment processing, shipping, and website maintenance.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings; however, this may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your data. Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Opt out of receiving promotional emails by using the "unsubscribe" link in our emails.
  • Request the deletion of your data, subject to applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: hello@clubsaltie.com
  • Phone: +91 70457 19035
  • Address: Mumbai, India
  • Working Hours: Monday to Saturday, 10:00 AM - 6:00 PM

9. Children's Privacy

Protecting the privacy of children is important to us. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to promptly remove such information from our records.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Thank you for trusting Saltie. Your privacy is important to us.